Digitalization and sustainability


Digitization is the conversion of text, images or sound into a digital form that can be processed by a computer. An example of digitization is the scanning of a paper document into a digital document so that a physical copy is no longer needed.

Digitization is a more significant transformation in which companies move towards the use of digital processes. An example of digitization is the sharing of documents converted into PDFs during the digitization process on a cloud-based sharing platform. The cloud platform can be accessed anywhere, anytime and by anyone who has access to it.

Companies that convert to digitalization and transformation can create more effective business models by improving the efficiency, consistency and quality of the business. Digitalization can improve information exchange and communication within a company because information can be accessed and shared at a faster pace.

The customer experience also improves when a company goes digital. This is because it allows workers to easily access information to help customers with their questions or concerns. Digitization also increases productivity by minimizing work time, as digital documents can be easily shared and accessed, facilitating team collaboration.

Digitization and digitalization are cost-effective and reduce operating costs. One example is paper, because printing, retaining and storing documents on paper is expensive. Unlike paper, there is backup and recovery if there is a problem with the software or if a disaster occurs because the information and documents are stored in a cloud.


Sustainability is the avoidance of the depletion of natural resources in order to maintain an ecological balance. The goal of sustainability is to keep the consumption of natural resources at a rate at which they can be replenished and balanced.

Sustainability is important for a better future because we are currently rapidly depleting natural resources due to technological development.

We are currently in ecological overshoot, meaning that humanity's demand on nature exceeds what ecosystems can supply and we are using resources faster than the planet can create them.

If a company becomes sustainable it can reduce business costs, use more innovative strategies, improve the company's reputation, create a competitive advantage and have an increase in customers who value sustainability. One of the ways in which companies can become more sustainable is through digitalisation and computerisation.

Digitization reduces negative environmental impacts such as pollution, depletion of natural resources and emissions.

An example of digitization to be sustainable is for a company to get rid of paper documents. The use and production of paper has many environmental impacts, such as deforestation, use of large amounts of energy, and water and air pollution. Paper also makes up approximately 26% of waste in landfills and is the third largest contributor to emissions. Eliminating paper also benefits the company because paper is costly, inefficient and difficult to store and preserve.

Digitalisation and digital transformation have many benefits for a company. If a company undergoes a digital transformation it can improve the efficiency, consistency and quality of its business. An important benefit of a company's digital transformation is sustainability. Being sustainable will not only help the future of the planet by saving the environment and decreasing the use of natural resources, but it can attract new customers who value sustainability and, at the same time, decrease a company's costs.


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